Whether a plan is active or not, admins have the ability to view customer's plan they are subscribed to with
all its services.
To view a user’s current plan:
1. Click on the Customers icon
2. Search for the user in the search bar
3. Select the Username to view customer account information
4. Click User Plan
5. You’ll be able to view the Mailbox Services, Facility Privileges, SpherePhone, and any Additional