Any mail item created can be deleted. Deleting is different than shredding. If the item has been shredded, use the shred icon.
This will help to keep an accurate record of the account. Deleting is helpful if the item was entered in error.
1. Find the mail item that you wish to delete
2. Click on the mail edit button next to the item
3. Scroll down to the bottom of the Edit Screen, and Click Delete
• Your browser will prompt you to confirm the deletion of your mail item, so be sure to click delete to ensure the item is properly deleted.
• If you use the trash can button to delete an item it will show up as shredded